Hello All. I ordered a Hive Explorer in early March for my classroom not expecting school to be cancelled. It was and I requested a cancellation of the order since production was delayed. My request was denied as they stated production was underway. I was now informed that orders are expected in early Fall, 'just in time for school'. I am in NY and school in the classroom is no guarantee, so I again requested a refund, and it was refused. Does anyone know if there is a return policy. I saw a 15 day return noted on the home page, but no details. I would prefer to just be refunded but if I do receive the product and school is not in session, I would like to return it.
Any assistance will be greatly appreciated.